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      The Perks

      (a.k.a. the good stuff)

      Early Access

      Get in on our biggest sales and shop new arrivals ahead of everyone else—and receive invites to exclusive Shopbop | East Dane events.

      BIRTHDAY TREATS & MORE

      Rest assured: We’ll never forget your birthday or miss a big moment (like when you level up)—and we'll make sure you're celebrating in style.

      BACK-IN-STOCK ALERTS

      We'll keep tabs on items you've hearted or wishlisted and let you know when they come back in stock. (Because first dibs.)

      THE LITTLE THINGS

      From mystery money surprises to our members-only customer service line, extra luxuries are what being a VIP is about.

      The Levels

      Where you stand—and what to look forward to!
      (Questions? See our FAQ.)

      BRONZE
      <$300
      SILVER
      $300-$1k
      GOLD
      $1k-$5k
      PLATINUM
      $5k+
      Early Sale Access
      Early Access to New Arrivals
      Back-in-Stock Alerts
      Level-Up Gift
      Birthday Discount 10% Off 15% Off 20% Off
      Mystery Money
      VIP Customer Service Line
      Invites to Exclusive Events

      Are you an Amazon Prime member?

      All Prime customers get early access to new-to-sale styles—no matter which tier you're in!
      And US Prime customers will receive 4 coupons for free One-Day shipping.

      FAQ

      It's our loyalty program! We've designed it to give back to our best customers—a.k.a. YOU—because we are happy you're here.

      If you already have a Shopbop | East Dane account, all you need to do is visit the Yours Truly Shopbop Rewards page and sign up!
      If you don't yet have a Shopbop | East Dane account, you can create one here and then sign up to become a member of Yours Truly Shopbop Rewards.
      The program is totally free to join—no minimum spend required. (In other words: perks for all!)

      Your level is determined based on your spend from the previous year, counting back from the month before the month you join. So, if you join in May 2018, your level is calculated by adding up your purchases from April 2017-April 2018. Items you buy on Shopbop | East Dane, including gift certificates, contribute to your spend.
      The following do not apply to your spend amount: Returned purchases, purchases made using gift certificates, duties, taxes, gift-wrapping, and shipping fees.

      Once Yours Truly Shopbop Rewards launches (and you've signed up), you'll gain access to a personalized dashboard with all the details about your program level, the perks that come with it, your progress toward the next level, and the benefits you'll enjoy once you get there!

      Yes. Here's how this works:
      Once determined, your level status is valid through the end of the following year. So if you join in May 2018, your level will reset on Dec. 31, 2019.
      Level resets are based on your past year's spend. For example, if you're currently in the Gold level, and your purchases last year add up to an amount in the Silver range, your level will reset to Silver.

      Once the program launches, we will alert you of your perks or send them to you by email. Some of the perks will be available at checkout, and others are use-whenever coupons, but whatever the benefit, we'll email you everything you need to make sure you get your perks.

      At this time, we cannot combine accounts, so to maximize your perks, we urge you to shop under one account only. By shopping under one account, you can receive credit toward your program level status for every purchase you make (and reap some serious rewards).

      To get these perks, you need to be a member of both Yours Truly Shopbop Rewards and Amazon Prime. Make sure the email address on your Shopbop | East Dane account matches the one you use for Amazon Prime so you can automatically start receiving Amazon Prime-specific loyalty benefits.
      If you use different email addresses for Shopbop | East Dane and Amazon Prime, please contact customer service and they'll help you update your information (and get your perks).

      Right here!

      Yours Truly Shopbop Rewards (hereafter known as the Program) is governed by these policies and FAQs and by the BOP Conditions of Use.
      To participate in Yours Truly Shopbop Rewards, you must have a Shopbop | East Dane account, and only one account may be associated with your Program participation. Promotional codes you receive as part of the Program are subject to the terms and conditions included with those codes and may not be used to apply discounts towards previous purchases, purchases of gift certificates, taxes, duties, or shipping (unless otherwise specified). All promotional codes are personal to you, have no cash value, and may not be sold, transferred or shared with others. Unused promotional codes cannot be reissued after expiration date.

      We reserve the right to change, modify or discontinue the Program or these policies and FAQs at any time. Participation in Yours Truly Shopbop Rewards by commercial customers or purchasing for resale is not allowed. Current BOP employees and contractors are not eligible to participate in the Program. We may suspend or terminate your participation in the Program at our sole discretion at any time. In the event that your participation in the Program is terminated, you will not be able to use any promotional codes, even if the expiration dates associated with such promotional codes have not yet passed.

      The option to deactivate your Yours Truly Shopbop Rewards membership appears at the bottom of your Dashboard page.

      For: Bronze Silver Gold Platinum

      As a Yours Truly Shopbop Rewards member, you get to shop our biggest spring and fall sales ahead of everyone else. How's that for VIP access?

      For: Platinum

      At Shopbop | East Dane, we love a fun party. And once you hit the Platinum level, you'll be invited to one of our exclusive events each year!

      For: Silver Gold Platinum

      At each level, with the exception of Bronze, you'll receive a birthday discount of 10% (Silver), 15% (Gold), or 20% (Platinum). Happy birthday to YOU!

      For: Bronze Silver Gold Platinum

      You'll graduate to the next level once you've reached the spend ceiling for your current one—and you'll also receive a just-for-you token of our appreciation!

      For: Bronze Silver Gold Platinum

      Whenever one of your sold-out favorites (a.k.a. anything from your Hearts or your Wish List) comes back in, we'll let you know ASAP with an app notification or email.

      For: Gold Platinum

      Mystery Money is a surprise discount you'll receive at some point during the year—but when? And for how much? That's for us to know and you to find out!

      For: Gold Platinum

      Upon leveling up to Gold, members receive an email with contact info for our special Customer Service line reserved for Gold and Platinum members only. Call anytime, day or night!

      For: Bronze Silver Gold Platinum

      Usually, we only debut new items on weekdays—but it's a different story for VIPs. Once a month, you'll get weekend access to our latest arrivals. (Picture it: cozy PJs, coffee, and What's New—VIP-style.)

      For: Bronze Silver Gold Platinum

      All Yours Truly Shopbop Rewards members with Amazon Prime will be granted early access to new-to-sale styles once a month!
      US Yours Truly Shopbop Rewards members with Amazon Prime are also eligible for free overnight shipping 4 times a year. Keep an eye out for an email from us each season with the details.

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